Help
General Questions
Shop and Usability
Will the designs look the same on the items as they do in the shop display?
No, not always exactly so. Please note that while the picture and the actual product will be nearly identical, some minor discrepancies may occur: the relative size of the imprint, or the color display, especially when printing on black or dark colored products: for example, an image with a black background printed on a black t-shirt will not totally blend-in with the t-shirt when it is printed. The reason for this is that the steps of printing (producing the image, pressing the image) remove 10-20% of the original color: this is an unavoidable inconvenience.
May I add an individial text UNDER my pictures?
No, not in the Shirt Designer. However, you can use any common picture editing program (Paint Shop Pro, MS Paint etc.) to create composition with a picture and text. After you've created the desired picture with text, you can upload it into your "my pictures" folder and put it on any of our products offered.
Please note: You must be a member in order to upload your own images. You can register to be a member for free directly from the link on our website.
May I print a picture AND an individual text on one side?
However, you can use any common picture editing program (Paint Shop Pro, MS Paint etc.) to create composition with a graphic and text. After you've created the desired graphic with text, you can upload it into your "my pictures" folder and put it on any of our products offered.
Please note: You must be a member in order to upload your own images. You can register to be a member for free directly from the link on our website.
How much is a T-shirt?
The price depends on your selection of material/product and how many colours and graphics your design consists of. You can try out different combinations with the t-shirt designer: it will give you the actual price for that product each time you make a change.
Do you have a catalogue on products and/or designs?
We do not have printed catalogues, as we are a true online-shop. That is also why we only accept online orders.
I'm looking for a certain image, what do you have to offer?
Shirtcity only offers the images and motifs that are visible in the shop. We are always open to suggestions on how we should broaden our assortment of images, although we do not create individual motifs on demand. It is possible to upload your desired image at any time and then order it.
I would like to order a large amount of textils, do i get a discount?
For orders through our shop we offer the following discounts: 10 items and more with the same imprint: 10% 20 items and more with same imprint: 15% 30 items and more with same imprint: 20% In order to receive the discount, please send an email with your order number and a short reminder to shirtcity@idcomgroup.com after ordering.
